Series: Set up a library of responses
Create a canned response library
Prerequisites
- Responses > All > All permission
Note: You can create up to 200 libraries.
-
Click Admin.
-
Under Contact Center, click Canned Responses
-
Click Manage Libraries.
-
Click Add Library.
-
In the Library Name box, type a descriptive name.
Note: Each library name can up to 256 characters. -
Click Save.
:Previous Suggested Article Next Suggested Article: Create responses