Genesys Cloud - December 1, 2025
Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the Genesys Cloud release schedule.
API responses no longer include OAuth client secret
Administrators can now retrieve the OAuth client secret only at the time of client creation or when they generate a new secret. The client secret no longer appears in API responses after creation. This change helps improve the security of client credentials by reducing the risk of exposing sensitive information. Administrators should copy and store the client secret securely when it is first created, since it will not be retrievable later through the API. Rollout to the US East region begins December 1. All other regions have already been enabled.
One of the following licenses:
- All licenses include this feature.
Read more:
- Genesys Cloud enables features for release starting on Monday and completing by the end of the day Thursday, per region. If you do not see a feature enabled for your organization by the following business day, check the required subscriptions and permissions provided in the Release Notes and related documentation. If you confirm the subscription and permissions and still experience issues, contact Customer Care.
- Some features may require an integration add-on.
