How to use OAuth within a Bot Connector integration?

Perform these steps before using the Call Bot Connector action in your flow:

  1. Use the Call Data Action to retrieve access tokens from an external OAuth provider.
  2. Using the token retrieved from the Call Data Action (in the previous step), update the access credentials of the Genesys Bot Connector integration.
  3. Use the Call Bot Connector action with the specific bot integration that contains the updated credentials.
  • This field is for validation purposes and should be left unchanged.
  • If you still have questions you can ask the community for help.