Genesys Enhanced TTS Amazon Polly regions

The following table shows the Amazon Polly regional endpoints that Genesys Enhanced text-to-speech (TTS) uses. For more information, see Neural voices in the AWS Reference Guide.

Genesys Cloud AWS region Amazon Polly regions
Africa (Cape Town) Africa (Cape Town)
Asia Pacific (Mumbai) Asia Pacific (Mumbai)
Asia Pacific (Osaka) Asia Pacific (Osaka)
Asia Pacific (Seoul) Asia Pacific (Seoul)
Asia Pacific (Singapore) Asia Pacific (Singapore)
Asia Pacific (Sydney) Asia Pacific (Sydney)
Asia Pacific (Tokyo) Asia Pacific (Tokyo)
Canada (Central) Canada (Central)
Europe (Frankfurt) Europe (Frankfurt)
Europe (Ireland) Europe (Ireland)
Europe (London) Europe (London)
Europe (Paris) Europe (Paris)
Europe (Zurich) Europe (Frankfurt)
Middle East (UAE) Europe (Frankfurt)
South America (São Paulo) Europe (Frankfurt)
US East (N. Virginia) US East (N. Virginia)
US West (Oregon) US West (Oregon)
US East 2 (Ohio) FedRAMP US East (N. Virginia)