Announced on	Effective date	Aha! idea
2024-08-12	2024-09-09	-

In a future release, Genesys Cloud will add search and pagination features to the queue activation panel in agent detail views. With this update, when users enter search text for specific queues, the Queue Activation panel filters the list accordingly. If the search returns more than 25 queues, the panel organizes the results into a pageable list. These improvements make it easier for users to find and manage queues and also enhances the usability of the queue activation panel. Previously, users could view up to 500 queues, but had no option to search or browse through the list. 

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