Genesys Cloud
Subscription / billing aggregation figures

Announced on	Effective date	Aha! idea
2024-05-02	2024-05-20	-

Aggregate quantities of users and aggregate dollar amounts for a given billable period appear at the top of the Subscription or Billing & Usage page in Genesys Cloud admin. This information will be removed from the top of the Subscription or Billing & Usage page. For more information, see the Removing the Aggregate Data on Subscription / Billing & Usage UI community page.

Aggregation figures are removed from the Genesys Cloud admin page.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Genesys CloudSubscription / billing aggregation figures

Genesys Cloud
Subscription / billing aggregation figures