Genesys Cloud - Version 1.0.0.11280 – April 20, 2022

Enhancements and fixes

• Call analysis model updates for Turkish (tr-TR).
• Call analysis model updates for the United States (en-US).
• Resolved an issue with Digest Authentication.
• Updated to OpenSSL 1.1.1n.

Cloud update availability

Updates for cloud media services occur between 12:00 AM and 5:00 AM in every time zone, starting Thursday, April 28, 2022.

Premises update availability

Updates for hardware devices were available on Wednesday, April 20, 2022. Administrators can choose to set a specific update schedule or perform a manual update.

• Available for manual update in all regions starting Wednesday, April 20, 2022.
• Auto-update enabled for all regions starting Wednesday, April 27, 2022.
• Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.