Genesys Cloud - Version 1.13.546 – August 7, 2019

Added support for direct specification of proxy server.
Internal change to support future AWS regions.
Fixed format of published date in appcast update file.
Improved compatibility with additional Jabra devices.
Signed the application with the new Genesys certificate.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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