Genesys Cloud - Version 1.0.0.7348 – August 1, 2018

Manual and auto-update availability

• Available for manual update in all regions starting August 1, 2018.
• Auto-update enabled for all regions starting August 8, 2018.
• Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.

Enhancements and fixes

• Improved error handling when probing for network interfaces.
• Enabled the following Polycom phone models for phone-home provisioning: SoundPoint 321, 331, all SoundPoint 4.x models, SoundPoint 560, 670, SoundStation 5000, 6000, 7000, and RealPresence Trio 8800.
• Call analysis model updates for Chile (es-CL).
• Call analysis model updates for Poland (pl-PL).