Genesys Cloud - Version 1.8.258 – April 20, 2016

Added Norwegian language.
Improved handling of user avatars in notifications.
Added cobrowse type as Genesys Cloud internal resource.
Added Show Main Window menu option (Cmd-0 shortcut).
Geolocation Support.
Video one-to-one call notification.
Updated to Chromium 49.
Support for mp4 playback.
Full screen mode toggle menu item added with Ctrl-Cmd-F shortcut.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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