How do I get the conversation ID?
The conversation ID is a unique identifier for each interaction in Genesys Cloud. This ID is required by Genesys Cloud Support for most Severity 1 tickets. See Get a conversation ID for Support.
The conversation ID is a unique identifier for each interaction in Genesys Cloud. This ID is required by Genesys Cloud Support for most Severity 1 tickets. See Get a conversation ID for Support.