Genesys Cloud Archive
List of the latest Genesys Cloud release notes.
Genesys Social Listening
Unified Experience from Genesys and ServiceNow
Genesys Virtual Agent
Genesys Contact Center Optimization
Genesys Agent Copilot
Employee Performance
Resource Management
Quality Assurance and Compliance
Genesys UCC Third-Party Integration
Genesys Voice Services
Genesys CRM Collaboration
Genesys Business Communications
Genesys Agent Assist
Genesys Personalized Routing with Callback
V 1.0.2 last updated November 9, 2021
Genesys Voicebots
Genesys Predictive Engagement
Genesys Messaging
Genesys Chatbots
Genesys SMS Routing
Genesys Co-Browse
Genesys Chat Routing
Genesys Email Routing
Genesys SMS and Email Notifications
Genesys Outbound Dialer
Genesys Voice Payment
