Genesys Cloud
Updated UI representation for the Attach New Addresses’ Option in Message Routing option

Announced on	Effective date	Aha! idea
2023-10-12	2024-02-07	-

The Attach New Addresses to a Flow option on the Message Routing page has been modified, replacing the plus icon with a button.

For more information, see the community post Message routing admin page getting a technology update.

Previous icon

New button

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Genesys CloudUpdated UI representation for the Attach New Addresses’ Option in Message Routing option

Genesys Cloud
Updated UI representation for the Attach New Addresses’ Option in Message Routing option