Updated Genesys Cloud screen iconography

Announced on	Effective date
2023-06-23	2023-07-08

As part of an ongoing effort to improve accessibility, Genesys Cloud will soon update the icons library to meet the latest UX standard. As a result, most icons will change slightly. Changes to some icons will be more visible than others. For more information, see the Genesys Community post.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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