Genesys Cloud - Version 1.0.0.6166 – August 9, 2017

Manual and auto-update availability

• Available for manual update in all regions starting August 9, 2017.
• Auto-update enabled for US-East region starting August 16, 2017.
• Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.

Enhancements and fixes

• The VoiceXML application can now create a JSON string and pass it straight into the request, using the application/json-inin enctype.
• Resolved issue where transfers initiated through IVR played ringback instead of the pre-connect audio.
• Call analysis for the new region Honduras (es-HN) is now available.