Is there a way to determine which interactions included a co-browse session?
The easiest way to determine whether an interaction included a co-browse session is through the Interactions View. With the required permissions, you can add a Co-browse column that shows whether a specified interaction included a co-browse session. To add a Co-browse column to your Interactions view, in the upper right, click and select the Co-browse check box.
Alternatively, to filter the interactions list to include only interactions that included a co-browse session, click and select the Co-browse check box.
For more information, see Interactions view.