How do I sign up for a beta?

Beta participation is open to all current Genesys customers. If you are interested in participating in a beta, fill out a data collection form during the enrollment period for that beta. Forms are specific to individual feature betas. Find links to the enrollment forms in the Beta HQ in the Genesys Cloud Community or on the Ideas Portal for the particular feature in question. If you have trouble, contact your Customer Success Manager for assistance.

You will be notified if you meet the participation criteria and are included in the beta.