How do I learn about betas?

There are many ways to learn about upcoming betas.

• Beta HQ in the Genesys Cloud Community: Review all of the betas and sign up for the ones that interest you. To request a Genesys Cloud Community account or need help resetting your password, email CustomerCare@Genesys.com.
• Ideas Portal: Check out the idea page for a particular feature to learn about any upcoming betas.
• Genesys Cloud Product Roadmap Webinar: These presentations showcase features that are currently in beta or that have upcoming betas. Presenters distribute beta-specific materials after each webinar.
• Customer Success Managers, TAMs, AEs: These Genesys representatives connect you with the information that you need on upcoming betas.