How do I disable the /giphy chat command for users?
To disable the /giphy chat command for users, remove the Chat > Giphy > Access permission from user roles. By default, the permission is included in the Employee role. When a user types /giphy in a chat room without the permission, Genesys Cloud does not display search results from the Giphy website and the user cannot select a Giphy image to insert into the chat room. Users can still manually insert an image into a chat room. For more information about how to remove permissions from roles, see Edit a role.