Can I use BYOC Cloud in the Mumbai AWS Region (ap-south-1)?

Yes. But you need to be aware of the following stipulations:

  • Inbound call flow requires use of AWS Direct Connect.
  • Outbound call flow requires an on-premises a third-party carrier provided device or a PBX.
Note: No Genesys provided hardware is required to use BYOC Cloud in the Mumbai AWS Region.
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  • If you still have questions you can ask the community for help.