FAQ: Why can’t I find the chat group to receive webhook notifications?


You must be a member of owners-only or members-only PureCloud groups to administer chat notifications (webhooks) to those groups. If you are not a member of those groups, you won’t find them when you attempt to specify the Chat Target in the PureCloud configuration. Ask the owners of those groups to add you as a member and then remove you when the configuration is completed. Note: You can administer notifications to public groups without being a member.