Set up a StatusPage webhook integration - Genesys Cloud Resource Center

Prerequisite: Chat notification (webhook) configuration in Genesys Cloud must be complete. If not, start with Add a webhook integration.

At the top of the status.bitbucket.org page, click Subscribe to Updates.
Click the brackets icon.
Enter the webhook URL from the Genesys Cloud Admin page and the email address of the person or distribution list responsible for handling issues with webhook setup.
Click Subscribe to Notifications.

StatusPage webhook fields

Contact

Solution

Company

About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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