Get Raw SIP Headers action
Use the Get Raw SIP Headers action in inbound, in-queue, and secure call flows to get existing BYOC Cloud SIP headers in a string-type variable. From the Architect Toolbox, drag a Get Raw SIP Headers Data action into the appropriate location in the task editor.
|Name field||Type a distinctive name for the action. The label you enter here becomes the action’s name displayed in the task sequence.|
|Raw SIP Headers Result||
Type a distinctive name for the string-type variable that the Get Raw SIP Headers action uses to return the SIP headers in.
These outputs allow the flow author to map the results of any resulting errorType and errorMessage variables when the Get Raw SIP Headers action takes the failure path.
Note: Hover over the information icon next to errorType to display the list of allowable errorType values.
Genesys Cloud checks failure path scenarios and if none of them are met, Genesys Cloud retrieves the Raw SIP headers. You can use the following errorType values: