Find a correlation ID
When you contact Support, you may be asked to provide your correlation ID. Your correlation ID helps support analysts isolate the root cause of a problem in your organization because it combines information about your specific usage, which is captured in logs generated by your Web browser or desktop app, with information about your organization.
A correlation ID looks like this: 9d2dee33-7803-485a-a2b1-2c7538e597ee.
To find your correlation ID, either use your network logs or make an API call.
From network logs:
- Gather console network logs.
- In the Headers tab, go to Response Headers.
- Find the ININ-Correlation-Id.
From an API call:
- In the API Explorer, use any API to send a request to your org. The response includes your inin-correlation-id.