Feature Coming Soon announcements, providing a sneak peek into upcoming enhancements, are published one week before generally available features are deployed into our production environment. This intentional timing gives users a real-time preview of what’s coming next, and allows them to anticipate and prepare for the new features.

The Features Coming Soon page stands as a testament to Genesys Cloud’s commitment to transparency and user engagement. It serves as a valuable tool for users eager to stay informed about the ever-evolving capabilities that shape their Genesys Cloud experience.

For more information, see Genesys Cloud – Features coming soon, and Genesys Cloud FedRAMP region – Features coming soon.