Desktop app version releases coming soon

This page previews the release notes for the next Genesys Cloud desktop app version releases.

Genesys Cloud for Mac desktop app

View a summary of the improvements and fixes in the next scheduled Mac desktop app version release.

Version 2.42.632 will be available on May 26, 2025.

Updated to Chromium 135.0.7049.96
Fix for simultaneously downloading multiple, identically named files, so those file names will be made unique
Fix a crash when opening the “Browse My Computer” link in the fax interface

View a summary of the improvements and fixes in the next scheduled Windows desktop app version release.

Version 2.42.822 will be available on May 26, 2025.

Updated to Chromium 135.0.7049.52
Fix for simultaneously downloading multiple, identically named files, so those file names will be made unique
Updated WinSparkle updater