Announced on Removed on 
December 20, 2023 February 15, 2024

On February 15, 2024, Genesys will remove the Pointillist Community feature.

FAQs

Am I affected?

You are only affected if you access the Pointillist Community feature.

How can I prepare for this deprecation?

No preparation is required on the part of customers.

What if I need help or have questions?

Contact My Support.