Save time on your call to PureCloud Support by doing the following troubleshooting first. …

The system requirements detail the browsers, operating systems, hardware, and other components…

Log into the web version of PureCloud at https://apps.mypurecloud.com/directory To check PureCloud browser…

To learn basic navigation through PureCloud, click the following images for details about the…

In the Calls panel, click the Settings tab. Click Diagnostics Wait for diagnostic tests…

PureCloud WebRTC supports the built-in call controls on Plantronics headsets that use…

PureCloud WebRTC supports the built-in call controls on Sennheiser headsets. This feature…

Verify your browser

This page displays a summary of your OS and browser and confirms that JavaScript is enabled.

To check PureCloud browser compatibility, see PureCloud requirements.

PureCloud Resource Center