Use the external LCD to navigate the Edge Standard v3/v2

To enter the Genesys Cloud Edge Standard v3 / v2 external LCD menu, press the right arrow. The LCD panel displays System and navigation icons.

The LCD panel can display the following submenus and items in each submenu.

Note: You cannot provision IPv6 on the Edge LCD.

Note: To export Edge logs to USB memory use the LCD menu path Diagnostics > Copy Today’s Logs to E:. Use this option to download Edge logs for support, when the Edge is offline.

Status menu

System
   Pairing Id
   Id
   Hostname
   Model
   Serial Number
   Factory Image
   File Version
   Machine Uptime
Network
   Port 1 (Wan)
      Description
      Physical Address
      DHCP Enabled
      Address ← IPv6
      Address ← IPv6 link local
      Address ← IPv4
      Gateway ← IPv6
      Gateway ← IPv4
      DNS ← IPv6
      DNS ← IPv4
   Port 2 
      Media State
      Description
      Physical Address
      DHCP Enabled
  Port 3 
      Media State
      Description
      Physical Address
      DHCP Enabled
  Port 4 
      Media State
      Description
      Physical Address
      DHCP Enabled
   2 
      Media State
      Description
      Physical Address
      DHCP Enabled

Settings menu

Settings
   Region
      Auto-select
      Asia Pacific (Japan)
      Asia Pacific (Sydney)
      European Union (Ireland)
      US East (N. Virginia)
   System
      LCD Contrast
      LCD Brightness
      Reboot Server
      WAN Monitor
   Network
      Proxy
      Port 1 (Wan)...2-7
         Set DHCPv4
         Set Static IPv4
     Port 2 
      Set DHCPv4
      Set Static IPv4
    Port 3
      Set DHCPv4
      Set Static IPv4
    Port 4
      Set DHCPv4
      Set Static IPv4
    2
      Set DHCPv4
      Set Static IPv4
Diagnostics 
   Media State 
     Port 1 (Wan)…2-7
     Port 2
     Port 3
     Port 4
     2
  Ping Gateway ← Port 1 (Wan)…2-7 
  Ping Internet ← WAN only 
  DNS Lookup ← WAN only 
  Ping DNS ← All 
  Copy Todays Logs to E: 
Setup Wizard 
  Proxy 
  Port 1 (Wan) 
     Set DHCPv4 
     Set Static IPv4
Factory Service 
     Server Details 
     Factory Restore 
     Reboot BMC 
     Unpair with Genesys Cloud

Note: When you modify any settings, the Genesys Cloud Edge LCD panel prompts you to Apply Changes. Ensure that you press the appropriate LCD panel button to confirm those changes. Pressing the button that is associated with the X will cancel your changes.