Use the external LCD to navigate the Edge Standard v3/v2
To enter the Genesys Cloud Edge Standard v3 / v2 external LCD menu, press the right arrow. The LCD panel displays System and navigation icons.
The LCD panel can display the following submenus and items in each submenu.
Note: You cannot provision IPv6 on the Edge LCD.
Note: To export Edge logs to USB memory use the LCD menu path Diagnostics > Copy Today’s Logs to E:. Use this option to download Edge logs for support, when the Edge is offline.
Status menu
System Pairing Id Id Hostname Model Serial Number Factory Image File Version Machine Uptime Network Port 1 (Wan) Description Physical Address DHCP Enabled Address ← IPv6 Address ← IPv6 link local Address ← IPv4 Gateway ← IPv6 Gateway ← IPv4 DNS ← IPv6 DNS ← IPv4 Port 2 Media State Description Physical Address DHCP Enabled Port 3 Media State Description Physical Address DHCP Enabled Port 4 Media State Description Physical Address DHCP Enabled 2 Media State Description Physical Address DHCP Enabled
Settings menu
Settings Region Auto-select Asia Pacific (Japan) Asia Pacific (Sydney) European Union (Ireland) US East (N. Virginia) System LCD Contrast LCD Brightness Reboot Server WAN Monitor Network Proxy Port 1 (Wan)...2-7 Set DHCPv4 Set Static IPv4 Port 2 Set DHCPv4 Set Static IPv4 Port 3 Set DHCPv4 Set Static IPv4 Port 4 Set DHCPv4 Set Static IPv4 2 Set DHCPv4 Set Static IPv4 Diagnostics Media State Port 1 (Wan)…2-7 Port 2 Port 3 Port 4 2 Ping Gateway ← Port 1 (Wan)…2-7 Ping Internet ← WAN only DNS Lookup ← WAN only Ping DNS ← All Copy Todays Logs to E: Setup Wizard Proxy Port 1 (Wan) Set DHCPv4 Set Static IPv4 Factory Service Server Details Factory Restore Reboot BMC Unpair with Genesys Cloud Certificate Restore Most Recent Backup
Note: When you modify any settings, the Genesys Cloud Edge LCD panel prompts you to Apply Changes. Ensure that you press the appropriate LCD panel button to confirm those changes. Pressing the button that is associated with the X will cancel your changes.