Set up a StatusPage webhook integration

Prerequisite: Chat notification (webhook) configuration in Genesys Cloud must be complete. If not, start with Add a webhook integration.

At the top of the status.bitbucket.org page, click Subscribe to Updates.
Click the brackets icon.
Enter the webhook URL from the Genesys Cloud Admin page and the email address of the person or distribution list responsible for handling issues with webhook setup.
Click Subscribe to Notifications.

StatusPage webhook fields

Contact

Solution

Company

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.