Copilot

In the context of AI and contact center software, copilot is a general term for an AI assistant that supports various roles (agents, supervisors and admins) by providing real-time assistance, insights and automation capabilities. It enhances decision-making, productivity and customer experiences through intelligent recommendations and actions.

  • This field is for validation purposes and should be left unchanged.
  • If you still have questions you can ask the community for help.