Bring Your Own Carrier (BYOC)

BYOC, or Bring Your Own Carrier is an telephony communications model allowing businesses to choose their preferred telecom carriers. More specifically, BYOC allows businesses to define SIP Trunks between Genesys Cloud and third-party carrier devices or carrier services. BYOC is available in two distinct offerings, named according to where the connection terminates against Genesys Cloud:

• BYOC Premises: Define SIP Trunks between premises-based Edge hardware devices and third-party systems.
• BYOC Cloud: Define SIP Trunks between Genesys Cloud Media Tier resources in AWS and third-party systems over the public Internet.