Is Genesys Cloud compliant with United States Section 889 of the National Defense Authorization Act?

The Genesys Cloud platform is built with a microservices architecture on top of Amazon Web Services (AWS). Genesys Cloud’s use of AWS is compliant with Section 889 and the implementing contract clause FAR 52.204-24. Specifically in accordance with FAR 52.204-24, AWS has conducted a reasonable inquiry and confirms that it does not use “covered telecommunications equipment or services” as a “substantial or essential component” or as a “critical technology” of any system, as those terms are defined in FAR 52.204-25, in any AWS infrastructure or services that AWS provides to Genesys Cloud.