Genesys Cloud - Version 1.0.0.8734 – January 15, 2020

Manual and auto-update availability

  • Available for manual update in all regions starting January 16, 2020.
  • Auto-update enabled for all regions starting January 22, 2020.
  • Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.

Enhancements and fixes

  • Resolved issue where the Edge inconsistently normalizes and routes SIP 302 redirect responses, depending on whether the user’s fax is enabled or disabled.
  • Resolved issue where one or more calls remain visible in the call draining display of the Edge status page when an upgrade cycle completes.
  • Added resiliency for delayed TCP/TLS SIP protocol responses to enable the TCP connection to persist until all active requests using the connection complete.
  • Resolved a Linux routing condition.
  • Resolved a VLAN interface condition.
  • Updated the default security method value for all phone trunks to TLSv1.2.
  • Call analysis model updates for Japan (ja-JP).
  • Resolved a race condition that occurs during a TCP or TLS connection closure.