Can I pay my invoice by Credit Card?

Yes. Customers in the US and Canada can pay invoices online using Stripe, a comprehensive online payment platform. At the bottom of every Genesys invoice you will find an online payment link that is unique for your organization. Based on the amount of the invoice, you will be offered a choice of payment method along with payment instructions. Upon completion of the process, you will receive a receipt.

For more information, see our detailed Stripe Payment Processing FAQs, contact NACollections@Genesys.com, or visit Stripe.com.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.