How much storage do I have for my documents?

If you are using a Genesys Cloud Communicate license, then you have 2TB of storage available per organization.

If you are paying for a Genesys Cloud CX 1, Genesys Cloud CX 2, or Genesys Cloud CX 3 license, then you have unlimited storage available for all users.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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