Genesys Cloud - Version 1.0.0.8182 – May 22, 2019

Genesys found a regression in Edge and Media Tier version 1.0.0.8182. Edge and Media Tier version 1.0.0.8250 replaces version 1.0.0.8182 and includes the enhancements and fixes from that version.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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