Manual and auto-update availability

  • Available for manual update in all regions starting September 26, 2018.
  • Auto-update enabled for all regions starting October 3, 2018.
  • Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.

Enhancements and fixes

  • Resolved issue that occurs when a user accesses voicemail from the TUI and types an extension not enabled for voicemail, resulting in a message loop: “This voicemail box is not configured. Transferring to voicemail box retrieval.”
  • Genesys Cloud Edge Standard v3 network configuration improvements.