Genesys Cloud - Version 1.0.0.7500 – September 12, 2018
Manual and auto-update availability
Available for manual update in all regions starting September 12, 2018.
Auto-update enabled for all regions starting September 19, 2018.
Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.
Enhancements and fixes
Resolved issue where the caller hears a short ringback tone when the system transfers the call to an internal IVR menu.
In cases where there are multiple edges or more than one interface per edge, administrators can now configure the custom external property “trunk_sip_fromHeaderHostnameLocalInterface” of data type ‘Boolean’ to indicate whether to use the local host IP (true) or just a host IP (false) on the call.
Resolved issue where phone numbers dialed locally in Germany were not matching the default IntraCountry numbering plan.
Resolved issue with failing external IVR transfers for customers using the BYOC Cloud model. The system now performs external IVR transfers using the Branch Site outbound routes.
Improved how the system handles network/gateway settings specified multiple times.
Resolved issue where default hold music plays intermittently even though override on_hold_music is configured in Architect.
Resolved issue where the network menu is visible on the LCD on some hardware platforms.
Resolved issue on physical edges where the system could not send SIP REGISTER and OPTIONS even though they are enabled in the trunk configuration.
The system now enforces a WAN network interface metric of 100.
Added support for forking of INVITE messages that result in multiple tag parameters appended to TO header fields.
Modified session timer so that SIP 200 OK responses to a SIP INVITE request do not include the Require header, as specified in RFC4028.
