Version 1.0.0.6868 – February 7, 2018

Manual and auto-update availability

Available for manual update in all regions starting February 7, 2018.
Auto-update enabled for ALL REGIONS starting February 14, 2018.
Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.

Resolved issue where the system is unable to make a call when the number starts with two asterisks (**).
Resolved issue that prevented users from answering inbound conference calls to Genesys Cloud WebRTC stations.
Interaction data for calls made with Genesys Cloud WebRTC stations now shows all events in the session instead of just the first event.
Resolved issue where incoming station user alert audio for the one-number fax feature uses TTS instead of the system WAVE resource, resulting in diminished audio quality.
Resolved issue where the system does not handle SIP transport layer failures appropriately.
Genesys Cloud can now more easily handle returning 401 unauthorized responses without a WWW-Authenticate field from European carriers that are in violation of RFC 3621 section 22.2.
Resolved issue where the system does not decrement the client transaction count for requests created but not sent.