Genesys Cloud - Version 1.0.0.12232 – March 1, 2023

Enhancements and fixes

• Improvements to Remote Caller ID handling when UPDATE session refresh is received.
• User Forwarding is now routed using Inbound Site.
• Improvements to logging when screen recording is active during conferences.
• Improved DTLS handshake timeout.
  

Cloud update availability

Updates for cloud media services occur between 12:00 AM and 5:00 AM in every time zone, starting Wednesday, March 8, 2023.

Premises update availability

Updates for hardware devices are available on Wednesday, March 1, 2023. Administrators can choose to set a specific update schedule or perform a manual update.

• Available for manual update in all regions starting Wednesday, March 1, 2023.
• Auto-update enabled for all regions starting Wednesday, March 8, 2023.
• Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.