Genesys Cloud - Version 1.0.0.11160 – March 30, 2022

This release notes announcement is post-dated.

Enhancements and fixes

  • Resolved issue with user association removal during station configuration.
  • Resolved issue with LexBot integrations.

Cloud update availability

Updates for cloud media services occurred between 12:00 AM and 5:00 AM in every time zone, starting Thursday, March 24, 2022.

Premises update availability

Updates for hardware devices were available on Friday, March 18, 2022. Administrators can choose to set a specific update schedule or perform a manual update.

  • Available for manual update in all regions starting Friday, March 18, 2022.
  • Auto-update enabled for all regions starting Wednesday, March 23, 2022.
  • Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.