Version 1.0.0.10776 - November 3, 2021 - Genesys Cloud Resource Center

Manual and auto-update availability

Genesys found a regression in Edge and Media Tier version 1.0.0.10776 related to digest authentication. Automatic updates have been disabled.

Enhancements and fixes

Updated HTTP Digest Access Authentication compliance (expanded RFC 2617 conformance to RFC 7616).
Updated ICU time zone database to 2021a1.
Updated OpenSSL to 1.1.1l.

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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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Version 1.0.0.10776 – November 3, 2021

Manual and auto-update availability

Enhancements and fixes