Genesys Cloud - Version 1.0.0.10776 – November 3, 2021

Manual and auto-update availability

Genesys found a regression in Edge and Media Tier version 1.0.0.10776 related to digest authentication. Automatic updates have been disabled.

Enhancements and fixes

Updated HTTP Digest Access Authentication compliance (expanded RFC 2617 conformance to RFC 7616).
Updated ICU time zone database to 2021a1.
Updated OpenSSL to 1.1.1l.

Contact

Solution

Company

About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

Scroll to top