January 24, 2018


Contact center

Architect home page and UI enhancements

The Architect home page now contains a drop-down list to access all flow types and prompts. This list replaces the tabs previously located on the left side of the page. The Architect interface also has a new look and feel, with updated colors and styling. For more information, see About Architect and Create a flow.

Send button for web chat

Developers can now add a Send button to the web chat widget. For more information, see Web chat in the Developer Center.