Genesys Cloud
Improved card management in Architect builders with drag-and-drop functionality

Announced on Effective date
2024-09-16 -

In a future release, Genesys Cloud will improve the ability for Architect builders flow authors to add, arrange, and reorder elements more efficiently. This feature enables authors to use drag-and-drop functionality or keyboard controls to move cards, which simplifies the building process and creates a clearer visual hierarchy. Previously, flow authors had to click arrows multiple times to reorder cards. The new drag-and-drop capability enables authors to quickly place cards in the correct order with a single action. 

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Architect Builders before cards Architect Builders after cards