What is a SIP URI?

The SIP URI is a mechanism that connects a VoIP endpoint. Each VoIP endpoint will have a corresponding SIP URI to connect to the respective remote peer. The URI contains the remote address of the SIP device in the form of a DNS hostname that includes the protocol, destination number, and remote host.

For more information, see TLS trunk transport protocol specification.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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