In conformance with in country regulatory guidelines in EMEA countries, Genesys provides access to emergency call services by dialing 999 or 112 via Genesys Cloud Voice.

Genesys Cloud Voice is available in the following countries in EMEA.

  • Austria
  • Belgium
  • Denmark
  • Finland
  • France
  • Germany
  • Ireland
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom