How is Genesys Cloud billed during the ramp period?

During the ramp period, there are no charges for Genesys Cloud software usage. This “No Cloud billing fees during ramp period” policy makes it both easy and economical to begin using Genesys Cloud. There are ramp period charges for Telco, SMS, third-party messaging, third-party AppFoundry applications, and a small set of specific Genesys services. For more information, see to your Services Order or the Genesys Account team.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.