Can I use the PureCloud Voice – AWS site when creating phones?
No. If you use BYOC Cloud or Genesys Cloud Voice, when you create phones, do not select the PureCloud Voice – AWS site. This site is a managed site created by Genesys Cloud as a placeholder during the initial activation of BYOC Cloud or Genesys Cloud Voice. This site serves no other purpose. In fact, you cannot view it it nor configure it for use by your phones.