Can Genesys Cloud connect to another PBX?
Genesys Cloud can connect to any PBX that supports SIP. However, Genesys Cloud cannot currently share data, such as status or prior input, with these PBXs.
Genesys Cloud can connect to any PBX that supports SIP. However, Genesys Cloud cannot currently share data, such as status or prior input, with these PBXs.